1. Returns
Eligibility: Items must be returned within 30 days of receipt. To be eligible, the product must be unused, in the same condition you received it, and in the original packaging.
Process: To initiate a return, please contact our customer service at [ssenterprises22m@gmail.com , +91-7351486662]. Provide your order number and the reason for your return. Our team will guide you through the return process.
Exceptions: Certain types of goods are exempt from being returned, including perishable goods, custom products, and gift cards.
2. Refunds
Assessment: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [12] days.
Partial Refunds: If the item is not in its original condition, is damaged, or missing parts for reasons not due to our error, a partial refund may be granted.
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.